Introduction
Virtual Benefits, Inc. ("Virtual Benefits," "Company," "we," "our," or "us") respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when using our websites, software, applications, marketing services, or digital platforms.
Information We Collect
We may collect:
- name
- email address
- phone number
- business information
- billing address
- account credentials
- IP address
- browser type
- device information
- operating system
- cookies
- analytics data
- usage activity
- login history
We may collect information related to:
- software projects
- CRM systems
- automation workflows
- uploaded files
- customer databases
- marketing campaigns
- website content
- communications
How We Use Information
We may use information to:
- provide services
- process payments
- manage subscriptions
- communicate with Clients
- provide customer support
- improve services
- maintain security
- send updates and notifications
- perform analytics
- comply with legal obligations
- conduct marketing communications
Payment Processing
Payments may be processed through third-party providers.
Virtual Benefits does not store complete payment card information.
Third-party processors maintain their own privacy and security practices.
Cookies & Tracking Technologies
We may use:
- cookies
- analytics tools
- tracking pixels
- session tracking
- advertising technologies
to improve performance, functionality, and marketing effectiveness.
Users may disable cookies through browser settings.
Sharing Information
Virtual Benefits does not sell personal information.
Information may be shared with:
- hosting providers
- payment processors
- cloud providers
- communication providers
- analytics services
- contractors
- service providers
- legal authorities when required
only as necessary to provide services or comply with law.
Third-Party Platforms
Services may integrate with third-party systems.
Virtual Benefits is not responsible for the privacy practices or policies of third-party providers.
Data Security
Virtual Benefits uses commercially reasonable safeguards to protect information.
However, no electronic transmission or storage system can be guaranteed completely secure.
Client Responsibility for Data
Clients are solely responsible for ensuring they have lawful rights to collect, use, upload, and share any customer or third-party data provided to Virtual Benefits.
Client agrees to comply with all applicable privacy and marketing laws.
Data Retention
Information may be retained for:
- active service purposes
- legal compliance
- dispute resolution
- backup and recovery
- operational purposes
Virtual Benefits reserves the right to retain records as reasonably necessary.
Marketing Communications
Users may receive:
- account notifications
- billing notices
- service updates
- marketing communications
- support communications
Users may opt out of promotional communications where permitted by law.
Children's Privacy
Services are not intended for children under thirteen (13).
Virtual Benefits does not knowingly collect personal information from children.
User Rights
Depending on applicable law, users may request:
- access to information
- correction of information
- deletion requests
- data portability
- opt-out requests
Requests must be submitted in writing.
Limitation of Liability
Virtual Benefits shall not be liable for:
- unauthorized access
- data breaches caused by third parties
- hacking incidents
- internet failures
- third-party platform failures
- security events beyond reasonable control
Policy Updates
Virtual Benefits reserves the right to update this Privacy Policy at any time.
Changes become effective upon posting.
Continued use of services constitutes acceptance of revised policies.